IT Support Manager

จำนวน 1 ตำแหน่ง

IT Support Manager

IT Support Manager


  • Degree in IT and System Technology field or its equivalent
  • 5 – 10  years of Experience in heading IT section of an organization
  • Ability to attend to detail and respond swiftly to work demand
  • Good written and verbal communications skills
  • Ability to identify and resolve issues regarding IT in a manner that is timely
  • Proficiency in Internet Languages, i.e., PHP, Linux, Apache, MySQL, and others
  • Proficiency in management of people and team development
  • Ability to stay connected with the reality and updates on IT
  • Proficiency in gathering and analyzing information
  • Passionate about technologies.

Job Description / Responsibilities:

  • Assessing the technical needs of staff or clients
  • Establishing and maintaining strong relationships across teams and with staff/clients
  • Measure service satisfaction levels
  • Managing and upholding the troubleshooting escalation process
  • Managing hardware and software
  • Resolving system and application issues
  • Assisting with IT equipment sourcing and budgeting
  • Occasionally working with third parties to rectify issues
  • Identifying gaps in the support process and amending it accordingly

Location : 230 Bang Khun Tian-Chai Talay Road, Samae Dam, Bang Khun Tian, Bangkok 10150

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