Our Company and its subsidiaries have established guidelines for taking care of interested parties in the Code of Business Conduct. By taking responsibility into account to all stakeholders from shareholders, employees, customers, business partners, contractors, communities, society and environment. While also promoting free and fair-trade competition, avoiding actions that may cause conflicts of interest and violations of intellectual property, including anti-corruption in all forms in various topics as follows
(1) Corporate supervision
We committed to conducting business correctly, honestly, fairly, transparently, disclosing important information and can be inspected. The company and its subsidiaries will consider the benefits and impacts on shareholders, customers, business partners, employees and all interested parties, including the sharing of benefits appropriately and fairly.
(2) Corporate social responsibility
We have a corporate social responsibility (CSR) policy under the principles of ethics with the aim of being a part in raising good social awareness and sharing in social responsibility. Both at the community level and the general public. We have stipulated guidelines for social responsibility in various forms in all aspects, for society, sports, health, medical care, the environment, etc.
(3) Compliance with laws, rules and regulations
Our company consider the importance of legal compliance Regulations concerning environment, occupational health and safety of the local, national, and regional. We include the implementation of international business ethics by requiring directors, executives, and employees to behave within the framework of the law, regulations, and must not be involved, help or do anything which is a violation of the law and other rules Related
(4) Supervision and compliance with intellectual property laws
We do not support intellectual property infringement. By requiring directors, executives and employees to behave within the framework of the law, regulations, and must not be involved in assisting or do any actions Which is a violation of laws, rules and regulations related to intellectual property
(5) Promoting the efficient use of resources
Our company encourage the directors, executives, and staff at all levels in the organization to use resources efficiently, appropriately and sufficiently. We provide knowledge, supporting and raising awareness among employees Including all relevant parties in managing the use of resources that are most beneficial to the organization
We have policies to support and respect the protection of human rights. By treating those who involved, whether employees, communities and the surrounding society with respect for the value of humanity. We respect equality, equal freedom, not violating basic rights and does not discriminate against race, nationality, religion, language, colors, gender, age, education, physical condition or social status. Our company do not support directly or indirectly involved in human rights violations such as forced labor, child labor, and sexual harassment, etc. In addition, we promote the monitoring of compliance with human rights by arranging for opinions and a channel for complaints for those who have suffered damage due to rights violations arising from the company’s and subsidiaries business operations to take appropriate remedies
In order to effectively respect human rights, we have created knowledge on human rights and created awareness among the company’s personnel. And its subsidiaries comply with human rights principles
Our company are aware of the importance of human resource development and treating workers fairly. Which we think it is a factor that will increase the value of the business and enhance the competitiveness and sustainable growth of the company in the future. The Company and its subsidiaries will respect the rights of employees in accordance with human rights principles. And comply with labor laws and provide employment procedures and fair employment conditions Including compensation in the form of salaries and / or bonuses that are appropriate for the potential of the employees and consideration of work achievement under the fair performance evaluation process to create career stability and promote career advancement opportunities.
In addition, the promotion of human resource development is the key to the company’s business. so, the company and subsidiary company can continue to drive more efficiently. We have been organizing training seminars and training including sending personnel to attend the seminar and various academic training related to improving knowledge, the ability and potential of the personnel continuously including instilling a good attitude, morality, ethics and teamwork for personnel. We are providing various benefits for employees as required by law, such as social security and etc. In addition we also provide more than required by law such as health insurance and accident insurance Including providing different types of financial aid to employees such as employee loan benefits and cremation money, providing annual health check-up services for personnel at all levels of the company by considering the risk factors by age, gender and working environment of each person.
In this regard, Our company will ensure that employees work safely and have good hygiene in the workplace by providing measures to prevent accidents and strengthen staff awareness for safety Including training and encourage employees to have good hygiene and look after the workplace to be hygienic and safe working environment. In addition the company and its subsidiaries focus on creating a happy and mutual working environment for each other and treat employees at all levels as brothers and sisters no advantage of each other and allowing employees to express their opinions or make a complaint about unfair treatment or incorrect actions in the company and subsidiaries Including the protection of employees reporting such matters.
We pay attention to customers and consumers by focusing on treating customers fairly in terms of products and services and do not disclose the customer information that we kept while conducting business unless it is required by law. We don’t receive or give any benefits and dishonest to customers. In addition, our company have a complete and accurate disclosure policy regarding service and provision up to date and does not distorting the facts. we aim to maintaining good and lasting relationships. We have channels for customers to make complaints about their dissatisfaction so we can respond quickly to customer needs and comply with contracts agreements or conditions for customers with the company, we will negotiate with the customer in advance in the event that it cannot be implemented in order to find a solution and prevent damage in time, establishing a customer service system that allows customers to file a complaint and respond quickly to customer needs
Creating customer satisfaction is an important strategy that makes our company to be able to achieve goals. We are committed to creating satisfaction and confidence for customers to receive products and services of excellent quality under safety and appropriate technology. We continuously raising the standards to be high and serious. However various operations must be based on the principles that the company and subsidiaries can compete at a reasonable cost as possible while maintaining the quality of products and services that meet international standards
However, the company’s products and its subsidiaries have been designed to meet the needs of customers and specific consumer groups very well such as the top-up kiosks it facilitates community and make payment easy, saving time, costs of fuel resources, replacing long distances travel to city or storefront as well as helping to top-up mobile phones at a reasonable cost and effective, we reducing various errors by replacing top-ups scratch card and reduce various processes related to top up Including salespeople That may have a human error. In addition, the we introduce vending machine which is operated by a subsidiary of the company it also helps reduce consumer travel making drinking water including snacks accessible in closed areas such as factories and offices making consumers convenient and save time, etc.
Our Company and associated company see the importance to the conservation of natural resources and promote energy efficiency we also a concern and be aware of the safety of society, environment, quality of life of employees and communities that may receive impact from the company’s operations. In which the company will choose to use the most natural resources to reduce the impact on the damage of society, environment and quality of life of people as well as guidelines for organizing activities that will regularly conserve the environment to return profits to the community as appropriate and also focus on instilling an awareness of environmental responsibility among employees at all levels seriously and continuous
Our company encourage innovation at the work process in the organization and cooperation between organizations, which means doing things with new methods. It may also mean innovate changes in production to increase value that maximize the benefit to the society.
Dissemination of innovation is considered a social responsibility by communicating and disseminating to all groups of stakeholders directly and indirectly through various communication channels to ensure that the information of the company and subsidiaries are accessible to the company’s stakeholder and subsidiaries thoroughly
